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Kismet Baby Boutique is located in Toronto, Ontario. We ship through Canada Post! Domestic Shipping Untracked Shipping is available on some items - If untracked is the same price as Tracked that means that untracked is not available because of the size of the package! Untracked Shipping takes approx. 5-9 business days (that time frame cannot be guaranteed) Please note that with Untracked shipping you will not receive a tracking number and package is non-insured! Tracked Shipping - Takes approx. 4-6 business days & you will be given a tracking # Orders that's are ready to ship are generally processed within 1-4 business days of receiving your order! Custom orders that need to be made - I will need 3-5 business days to complete, they will than be shipped out the next or same day of completion.
Unfortunately due to sanitary reasons we do not accept returns or exchanges!!